Legal
Privacy Policy
Last updated: June 2025
This policy explains what personal information Indochina Trades collects when you use this website, how we use it, and what rights you have. We have written it in plain language — no legal jargon.
1. What data we collect
We collect only the information you give us directly or that is generated automatically when you use the site.
Enquiry form
When you submit an enquiry, we collect:
- Name — so we know who we are speaking with
- Phone number — to call or WhatsApp you back
- Email address — optional, for written follow-up
- Message — the details of your enquiry
Automatically collected data
Like most websites, our hosting and analytics tools automatically collect standard server log data (IP address, browser type, pages visited, time of visit). This data is aggregated and not linked to individual identities.
2. How we use your information
We use the information we collect to:
- Respond to enquiries — we use your name, phone, and email to contact you about your enquiry and provide a quote or further information.
- Improve the website — aggregated, anonymised analytics help us understand which pages are useful and where we can improve.
- Prevent spam and abuse — we use Google reCAPTCHA to protect our forms from automated submissions.
We do not sell your personal information to third parties. We do not use it for advertising or marketing beyond responding to your own enquiry.
3. How long we keep your data
| Data type | Retention period |
|---|---|
| Enquiry form submissions | 2 years from date of submission |
| Order and shipment records | 5 years from order completion |
| Server logs | 90 days (rolling) |
After these periods, data is deleted or anonymised. Order records are kept for 5 years to comply with Indian accounting and tax regulations.
4. Your rights
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccurate information.
- Request deletion of your personal information, subject to any legal retention obligations.
- Object to us processing your information in certain ways.
To exercise any of these rights, contact us at jainamit_1980@yahoo.com. We will respond within 30 days.
5. Cookies and third-party services
This website uses the following third-party services that may set cookies or collect data:
Google Analytics (GA4)
We use Google Analytics to understand how visitors use the site. It collects anonymised data about page views, session duration, and traffic sources. Google's privacy policy applies: policies.google.com/privacy.
Google reCAPTCHA
Our enquiry form is protected by Google reCAPTCHA v3, which helps prevent spam. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Google's Terms of Service and Privacy Policy apply.
We do not use advertising cookies or tracking pixels. You can disable cookies in your browser settings, though this may affect some site functionality.
6. Contact us about privacy
If you have any questions about this privacy policy or how we handle your data, please contact us:
Indochina Trades
G-180, Sector 2, Bawana Industries Area, Delhi
Email: jainamit_1980@yahoo.com
Phone: +91 7379177666